Assist in the implementation, maintenance and administration of software applications in our ServiceNow SAM Pro solution. This role offers excellent growth and professional development opportunities in a collaborative environment. Manage ServiceNow SAM Pro module to meet business needs, integrate SAM Pro with other ServiceNow modules as needed and generate reports and dashboards to provide insights into our SAM Program.
Job listings
We are seeking a Director of Enterprise / Organisational Engineering to mature our use of technology to more effectively scale our business. You will lead a centralised team of technologists covering all the systems that the company uses, from commercial to people systems to finance, You will set the Organisational Engineering Strategy for Pleo, supported by the CTO, and partnering with senior leaders across all of Pleo.
This position is responsible for leading the enterprise applications, data, and Artificial Intelligence (AI) functions within the IT organization. This includes developing and executing strategies for enterprise applications, data governance, and AI-driven solutions. The role provides leadership and direction to ensure that the enterprise applications and data aligns with business objectives and delivers value across the enterprise.
Oversees and enhances daily support operations, leading a team of 10+ direct reports, with the opportunity to impact the company's IT support structure. Manages the service desk, ensures efficient support for users across multiple locations, and acts as an escalation point for complex issues.
Lead the vision, strategy, optimization, and ongoing support of our Enterprise Business applications, including Oracle ERP, Salesforce CRM, Atlassian Suite, Clinical Trials Management Systems, etc. This role will be responsible for ensuring our application platform effectively supports Natera's current and future business needs across all functional areas. Develop and execute a comprehensive ERP and CRM strategy aligned with Natera's overall business objectives and IT roadmap.